• All orders for ikea placed by 3pm Wednesdays will be delivered the following week.

  • All other orders will depend on stock availability and delivery timescales.

  • The procedure for ordering is pretty straight forward!

  • Select a brand & visit their website

  • Pick your furniture and take a note of your items

  • Fill out the correct brand order form on our website

  • Press Submit, sit back and we will take care of the rest!

  • We will check availability and contact you for payment

  • We will contact you to arrange delivery*/collection

YOUR ORDER AND DELIVERY

USEFUL INFORMATION ABOUT YOUR ORDER AND DELIVERY

Deliveries are weekly
All orders for ikea products placed by 3pm Wednesdays will be delivered the following week.

All other orders will depend on stock availability and delivery timescales.

The procedure for ordering is pretty straight forward!

Please try not to leave your order to the last minute – some items can be out of stock and you may be disappointed.

You can use our online order forms, or you can come in to our shop at 19 City Mill Lane or email it to us at hello@decostar.gi, with the codes of the items you would like.
We add 20% to give you a completed order form.
Your order needs to be minimum of £200 or over for free home delivery. Lesser value orders can be collected from our shop.
Payment must be made in advance either by; cash (Sterling or Euros), card payment, or by bank transfer.
If you pay by transfer, please attach a screenshot or scan of the confirmation page.

We collect your goods and *deliver to your door in Gibraltar.
We will ring you the day before, giving you an approximate time for the delivery.
We ask that someone is available to accept your goods. Please, if you can’t do it, have someone on standby to be at your home!
If you order ikea items by mistake or decide you do not want an item once delivered, we will return it for you as long as it remains unopened and in original packing, you will however forfeit the 20% collection/delivery charge. Please see other suppliers terms and conditions for returns policies.

PLEASE NOTE:

We can only collect what is on the shelves. Even though the website may show the item is available, we cannot guarantee it will be there when we go. We aren’t able to pre-order goods, so please don’t dispose of anything until you receive the replacement.
If there are items which are unavailable, we will automatically put them on a backorder for you. If anything is consistently out of stock, we will do our best to offer an alternative or issue a refund.
Please be careful with matching the “same colour” from different ranges. It doesn’t always work. There are many different shades of white, for example!
We would love to deliver everything before 08:30 and after 17:00, but it really isn’t possible. So please do your best to make arrangements for someone to be at your home
If you require assembly we can recommend experienced professional contractors the assembly charges are £25 per hour, a quote will be provided on application.
Please be careful with packaging and don’t throw it away until the item is checked and all is well. We can only return damaged goods for exchange in original, good condition cartons.
I hope this helps. We look forward to seeing you in the near future.

Tel: +350 20076262 | hello@decostar.gi

* minimum of £200 or over for free home delivery

Rooms

Living Rooms
Bedrooms
Dining Rooms
Kids Rooms
Outdoors
Decorations

We also work with the selected companies below, email us for a quote!

gibraltardirect@gmail.com

We can collect from many local businesses

Kitchens by Top Design have years of experience in the home improvements industry, and we are pleased to offer you our collection and delivery service. We can also arrange for collections and deliveries from any other trade or retail suppliers in southern Spain, so if you need large or bulky items collected; for example from LEROY MERLIN, CORTE INGLES, CARREFOUR or in fact from almost anywhere in the Campo de Gibraltar area.

Exceptional value for money, excellent quality of products and extremely popular demand

Furniture (Gibraltar) Direct is part of KITCHENS by TOP DESIGN. With years of experience in installing beautiful kitchens, bedrooms and offices, we have decided to incorporate Ikea products because of their exceptional value for money, excellent quality of products and extremely popular demand.

Delivery & Assembly Charges

Delivery Charges

Delivery charges are calculated based on the value of your order, at 20% of the total order price, a minimum order of £200 qualifies for free delivery. Our charges include collection of the goods from our suppliers, import into Gibraltar. You can collect from the shop or pay a small fee for delivery.
We cannot claim back the IVA on your behalf.

Assembly Charges

If you require assembly we can recommend experienced professional contractors the assembly charges are £25 per hour, a quote will be provided on application. If you want a kitchen fitted, please call for a separate quote.

We go to IKEA for you

Please call or email us with your details and we will supply you with a free quote.

Tel: +350 20076262 | gibraltardirect@gmail.com

Furniture (Gibraltar) Direct offers you the advantage of purchasing furniture and fittings from Ikea in Spain from either our Gibraltar shop or from the comfort of your own home, avoiding all the stress and hassle.

Disclaimer: Top Design Kitchens/Furniture (Gibraltar) Direct are in no way affiliated with the Inter Ikea systems, we are an
independent transport service company who collect and deliver Ikea products.